Legal Documents
Documents & Agreements
Download or view all of Cloud Spheres' contracts and legal documents, including the Data Processing Agreement (DPA), hosting agreement and SLA.
Contracts & Agreements
Available as PDF downloads. For a signed copy or any questions, get in touch with our legal team.
| Document | Format | Status | Download PDF |
|---|---|---|---|
| Data Processing Agreement (DPA / AVV)Data processing agreement under Art. 28 GDPR for business customers processing personal data via Cloud Spheres. | Available | Download PDF | |
| Hosting AgreementMaster agreement covering the provision of hosting and game-server services, including scope and obligations of both parties. | Coming soon | ||
| Service Level Agreement (SLA)Guaranteed availability, response times and service-credit terms for our hosting services. | Coming soon | ||
| List of Sub-ProcessorsOverview of all sub-processors used, with processing purpose and location, under Art. 28(4) GDPR. | Available | Download PDF | |
| Model Withdrawal FormForm for consumers (B2C) to exercise their right of withdrawal under § 355 German Civil Code. | Available | Download PDF | |
| Influencer Cooperation Agreement (Template)Template agreement for our creator partner program: a free game server and a personal creator code with 5 percent commission on net revenue and 5 percent off for your community, a monthly credit note settlement, in exchange for visible channel promotion. | Available | Download PDF |
Legal Texts as PDF
Imprint, Terms & Conditions, Privacy Policy and Right of Withdrawal on the Cloud Spheres letterhead, for archiving, forwarding and printing.
| Document | Format | Status | Download PDF |
|---|---|---|---|
| ImprintProvider identification under § 5 DDG, including register and representation details. | Available | Download PDF | |
| General Terms and ConditionsContract terms for consumers and businesses, including payment and delivery terms. | Coming soon | ||
| Privacy PolicyInformation on the processing of personal data under Art. 13, 14 GDPR. | Available | Download PDF | |
| Right of WithdrawalStatutory right-of-withdrawal notice for consumers under § 312g in conjunction with § 355 BGB. | Coming soon |
These legal texts are drafted by IT-Recht Kanzlei (Munich), kept in step with current law, and transferred to us automatically over their Legal Text Interface.
Legal Pages
These documents are available directly on the website; the Imprint, Privacy Policy and Right of Withdrawal also offer a direct PDF download there.
- Terms & Conditions (Consumers & Businesses)General terms and conditions for private and business customers.View →
- Privacy PolicyHow we process personal data.View →
- Right of WithdrawalStatutory right-of-withdrawal notice for consumers under § 312g in conjunction with § 355 BGB.View →
- Voucher TermsTerms for purchasing and redeeming Cloud Spheres vouchers, supplementing § 4 of the Terms and Conditions.View →
- Cancel Your ContractCancellation button under § 312k BGB, usable at any time without signing in.View →
- ImprintProvider identification under § 5 DDG.View →
Can't find a document?
Need a signed copy or a document not listed here? We're happy to help.
Legal team: legal@cloud-spheres.com